ROLE SUMMARY :
The senior associate, sales account management, also known as Key Account Analyst (KAA) is supporting the Manager, Sales Account Management, also known as Key Account Manager (KAM) in the day to day management of his customers.
He ensures that what has been agreed is executed by the customer, he provides the necessary operational information externally (to the customers) and internally (SSC, Field, Customer Marketing), he runs some turnover analysis and makes recommendations to the KAM.
Depending on his seniority, he may lead some promo negotiations and be delegated some smaller accounts management.
Assortment : ensures what has been negotiated with the customer is executed : confirms availability date, provides technical sheets, checks coding in customers workflow, tracks orders
Promotions : is the primary contact for the customer for promotions : he prepares proposals against customer briefs, puts together selling argumentation, prepares promos technical sheets, checks coding, and availability
Forecast : analyses the promo actuals and prepares the monthly promo forecast that is submitted and approved by the KAM
Communication : he provides other SCJ services with the necessary information to execute the plans :
SSC : informs them about changes (NP, assortment, price lists, promos), checks implementation and orders, organizes PC returns
Field : updates FASS, FAC, tools, prepares arguments, answers questions
S&OP : prepares pipe, DNDV documents, informs other services about key changes, attends the SMAP and SPOC meetings
Analysis : runs monthly turnover analysis and makes the recommendation to the KAM on how the improve the execution of the plans.
He takes part in the customer plan building
Lead for promotion and small accounts negotiation : depending on his seniority, he may lead some promo negotiations and be delegated some smaller accounts management (assortment, promos)
DESIRED SKILL REQUIREMENTS / COMPETENCIES / EXPERIENCE :
Degree level education or equivalent
First experience as Sales Representative
Fluent in English
Analysis and synthesis
Autonomy and organisation
Rigor and reliability
Internal and external networking
Communication and influence
You need to be legally eligible to work in the country of application.
The closing date for application for this role : 19 / 02 / 2018.