We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.
It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.
Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.
Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -
Personality - Respect - Working Together - Innovation
This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Assistant Director, Housekeeping
Responsible for assisting the Director of Housekeeping and in the director's absence, manage the daily shift operations of Housekeeping and Laundry as well as third party vendor relationships such as but not limited to contract labor, off site laundry and off site dry cleaning.
Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.
Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction, strong partnership with engineering, grounds and front office all while maintaining the operating budget.
Individual needs to have a professional appearance and warm, accommodating confident, enthusiastic, motivating personality and abide by the principles, goals and policies in The Beverly Hills Hotel Pledge.
Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.
Essential Functions & Physical Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This weight will be constituted by the following items, but not limited to them : trays, trash bags, bulk food, cleaning and paper supplies, cases of bottled water, etc.
35 pounds distances of between 3’ and 150’.
Qualifications and Desirables
Must be familiar with office technology including but not limited to the following : scanner, computer, iPhone / iPad and telephone systems.
Computer literacy (Opera. Word, Excel, HOTSOS labor management systems etc..) is an essential requirement.
Ability to communicate fully in English and Spanish with all levels of management and co-workers. Ability to read and interpret documents and manuals.
Ability to create, write and produce correspondence and documents. Ability to speak effectively and professionally before groups of customers or staff.
Ability to maintain discretion. Ability to apply common sense understanding to carry out direct, written, oral or diagram instructions.
Ability to deal with problems involving several concrete variables in standardized situations.
EDUCATIONAL AND REQUIRED SKILLS
4 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
Four to ten years’ experience in a senior management or leadership role in Housekeeping. Specific vision abilities required by this job include close vision, distance vision and color vision.
2 years’ of leadership experience in luxury property; Front of House experience.
Our global success is dependent on everyone who is a part of our team. Our belief is that everyone who works here should share the rewards.
For this role this will mean the following benefit package.
EOE : All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.
7. We are an equal opportunity employer with a commitment to diversity.
ADA : The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
OSH Act : This role may be exposed to human bodily fluids, biological agents, chemicals or hazardous materials.
9641 Sunset Blvd 90210 Beverly Hills