We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.
It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.
Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.
Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -
Personality - Respect - Working Together - Innovation
This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Division & Department
Administrative & General - Human Resources
Coordinate, administer and report on various human resource programs, systems and procedures to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment.
This position will assist in all areas of Recruitment, Benefits, Learning & Development, Rewards and Recognition and administration of the office as may be assigned by the Director or other HR and L&D Manager(s).
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to perform any other job-related duties assigned by their supervisor.
Essential Functions & Physical Requirements
Responsible for all aspects related to recruitment; the hiring of associates (i.e. advertisements, job postings, recruiting, interviewing, processing, transfers)
Handle all employment applicant records in compliance with state and federal laws
Responsible for all internal associate transactions & processes (i.e. promotion, transfer, performance review, termination)
Ensure compliance with all applicable employment practices and procedures
Maintains employee and property Human Resource documents, records and files as required by government regulations and Dorchester Collection policies and procedures
Provide services to team members in a friendly and caring manner
Understand and actively participate in employees relations activities
Liase with job agencies and search firms
Maintain candidate pool for each position for future need
Prepare / monitor Status Change Forms Forms and input / update ADP new hires, terms and daily changes to ensure accurate, up-
to-date information is available for payroll and management
Track trends and complete analytical reports in an accurate and timely manner
Represent the hotel in job career programs together with ADHR and / or HR Manager
Maintaining Employee Files,
Office Experience - General, Reporting Skills, Verbal Communication, Administrative Writing Skills
Performs any other job related duties as required and requested
Assists in Implementing human resources programs by providing human resources services,talent acquisition,staffing,employment processing,compensationrecords managementsafety and healthemployee relations and retentionAA / EEO compliancecompleting personnel transactions.
Assists with special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information;
Assisting with the management of leaves of absences
Respond to EDD claims
Conduct proper workplace investigations
Helps to monitor the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction.
PHYSICAL DEMANDS :
While performing the duties of this position, the employee is frequently required to sit for long periods, to reach and manipulate objects, tools or controls.
Manual dexterity and coordination are required to operate office equipment.
Stand or sit for prolonged periods of time
Occasionally stoop, bend, kneel, crouch, reach and twist
Lift, carry, push, and / or pull light (10 lbs) to moderate amounts (up to 30 pounds) of weight;
Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
The noise level in the work environment is typical of most office environments.
Due to nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.
Qualifications and Desirables
2-3+ years of human resources experience
General knowledge of employment laws and practices
Exceptional communication skills, high level of confidentiality, strong follow through and attention to detail
Extremely flexible, proactive, highly organized, and ability to easily shift priorities, multi-task, and handle heave work flow processing
Ability to succeed in a fast paced, highly demanding, high volume and dynamic corporate environment
Prior working knowledge of HR and payroll software programs such as ADP and Talentsoft
Experience with responding to EDD claims and attending hearings
Experience with Leave of Absence management
Experience Investigating and responding to employee complaints or sensitive employee relations cases
Must be knowledgeable in the areas of wage and hour compliance
Must be knowledgeable and have experience in recruitment
Ability to effectively listen and communicate, create a warm and helpful environment for all employees who come to the office for inquiries or assistance and able to prioritize activities and initiatives within the department
Demonstrated ability to support, establish new and effective systems to meet the needs of shared services HR department.
Strong computer skills including Microsoft Excel, Outlook, Word and Power Point
English verbal and written communication skills
Ability to communicate in Spanish preferred.
Our global success is dependent on everyone who is a part of our team. Our belief is that everyone who works here should share the rewards.
For this role this will mean the following benefit package.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are an equal opportunity employer with a commitment to diversity.
701 Stone Canyon Road 90077 Los Angeles