Technical Marketing and Support Specialist
Corsair Memory
France
il y a 28j

General Purpose : Corsair is seeking a new member for our technical support and technical marketing team to manage our French consumers, both from technical end user support and technical marketing.

This role will be based in France (French national) and will work closely with French sales, PR & marketing teams. Position Summary, Responsibilities and Expectations :

  • Monitor daily and coordinate posts on Corsair.com forums as well as key 3rd party forums (Hardware.fr, Cowcotland, etc) and represent the Corsair brand in public.
  • Produce a weekly report, in coordination with the WW team to report on the # of posts, hot topics, and other relevant issues from the forums.
  • On a bi weekly basis, create video content that highlights product features and benefits. Create French tutorials on offical Corsair websites and forums..
  • Work with WW video team to ensure localised video content aligns with product launch cycles, ensuring that each product launched has supporting videos that highlight key features of the product in French.
  • Translation of the videos already create by WW Corsair video team - French subtitles on Youtube Channel)
  • Work with CORSAIR team members to create compelling content for products or events.
  • Provide technical support for French sales team including customer meetings, custom builds and gaming actvities and events,reseller training as needed.
  • Provide and check the translations of our products pages on our Corsair websites and manage modifications as required.
  • Manage a video and content calendar that shows, at minimum, the next 6-8 weeks of video planning, with longer term content scheduled in.
  • Create user-focused how-to content for key products.
  • Assist with all other Technical Marketing responsibilities as needed.
  • Collaborate with internal teams, including public relations, product development, social media, influencer and eSports sponsorships, and marketing to ensure that events can tie-
  • in to product launches and worldwide campaigns.

  • Attend events as needed for example : Gamers Assembly, DreamHack France, Paris Games Weeks.
  • Essential Skills and Experience :

  • Expert technical product knowledge and excellent knowledge relating to DIY, gaming and memory product lines.
  • Strong attention to detail.
  • Excellent ability to multi-task and work remotely and as part of a team.
  • Exceptional verbal and written communication skills
  • Ability to function well in a fast paced environment under tight deadlines
  • Team oriented.
  • Proactive and can do attitude.
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