IT Engineer Level 3
Job Location : France, Sophia Antipolis
Language / s : fluent French and English
Job Duties :
The engineer will be responsible and accountable for planning, support, service operation, change management, deployment and continual service improvement of the following services for all EMEA Application servers (authentication, backup, file sharing, HTTP, ...) and VMWare environment.
The engineer will participate in all networking activities (Internet, LAN, dynamic routing, VPNs, WiFi, ...) for all EMEA sites.
The engineer will also be involved in level 3 incident resolutions with other escalation members.
You'll need to have strong skills with servers and networking technologies but also be good at explaining it to people in a clear way.
You will work in a team and you will need to show good customer care skills and team spirit.
You will have to write and update user and maintenance documentation as well as report regularly to your management.
You will manage large IT projects in all EMEA sites (which implies traveling).
Experience required :