Salesforce, the Intelligent Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running.
The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1 / 1 / 1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
Salesforce is a team sport, and we play to win. Join us!
Job description :
The Solution Engineering Industry Enterprise Architect will act as an enterprise domain expert to sales teams on the salesforce customer success platform and how it fits into an enterprise business and IT architecture.
With a broad IT background including : business architecture, technical architecture, software / systems engineering, cloud computing, and the software development process (SDLC), the Enterprise Architect will structure the proposed deployment of Salesforce solutions and transform customer business strategy into execution.
The Industry Enterprise Architect is a subject matter expert in one or more categories that may include : business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics.
The Industry Enterprise Architect will help determine which Salesforce technologies to leverage in customer driven architectures leveraging Enterprise Architecture frameworks and Salesforce agile methodologies.
The Industry Enterprise Architect will help the sales teams and customers design specific product roadmaps against business strategies.
As a preference, the Industry Enterprise Architect should have a strong industry alignment and knowledge across one or several of the following disciplines : Retail, Fin Serv, Insurance, Utilities, Telco, Media.
The individual should have a strong industry point of view, able to discuss future trends and challenges and provide a Salesforce perspective on how these will be addressed.
The Industry Enterprise Architect should have an strong industry alignment and knowledge across several disciplines.
She or he should be comfortable discussing and demonstrating all aspects of the Salesforce platform and advanced skills including our cloud computing infrastructure, integration and declarative / programmatic extensions to business IT audiences including the CTO / CIO and Chief Digital Officers.
With a strong blend of technical and sales skills the Enterprise Architect uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and Salesforce solution fit.
The Industry Enterprise Architect will also participate in the delivery of solution and best practices educational sessions to existing customers and the broader Application Platform as a Service (PaaS) and data analytics market.
Business planning and strategy
Understanding of design thinking and principles
Advise CIO / CTO / EA level contacts and their teams as they look to move their business to a cloud architecture
Present Salesforce technology infrastructure, including demonstrating deep familiarity with company's hosting infrastructure, security and integration capabilities
Understand the customer need and establish Salesforce's product as the best solution that addresses the technical and business requirements
Work with the internal Industry Business leads to support pipe generation activities
Conduct architecture and technical workshops that may include enablement sessions
Contribute expertise to define Industry demonstration environments
Work closely with other elements of the Salesforce organization, e.g. alliances, sales effectiveness, Enterprise Architecture steering committee, product marketing, etc.
to develop and execute internal and external programs and initiatives
Assist sales teams delivering Ignites and the Salesforce Enterprise Architecture process called Illuminate
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Mentor and guide more junior resources within the Solution Engineering organisation
Experience / Skills Required :
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Strong pre-sales experience from a software vendor, Systems Integrator or other consulting organisation
An understanding of UI / UIX design thinking
A good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multi-tenancy, multi-
tiered infrastructure and application servers.
Understanding of all cloud offerings in the market and ability to discuss cloud architectures
A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management.
A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.
Architectural and development experience of Web Services and emerging solutions such as mobile
Principles of network, application and information security
Additional Skills (useful but not required) :
Previous practitioner and / or implementation experience of Salesforce solutions or relevant solutions
Enterprise architecture certification such as TOGAF
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes / CVs through this Web site or directly to managers. Salesforce.
com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-
party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.