Business continuity & Resilience Coordinator/Specialist
Paris , Ile-De-France, FR
il y a 6j

About Worldline Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.

With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.

Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.

Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.

In 2019 Worldline generated a proforma revenue of 5.3 billion euros.

Worldline is looking for Business continuity Specialist / Coordinator to join our Group Business Continuity & Resilience Department, to ensure Enterprise resilience and continuity of key services in case of major disaster or crisis situation.

Global Resilience Department covers the following areas :

Business Continuity & recovery

Technology Continuity / IT DR platforms

Crisis Management

3rd Party & Partner resilience

Testing & Exercising

Strategy and reporting

You will join an exciting experience and be part of Global Business continuity & Resilience Community. If you are looking to join a growing team and make a direct impact then this is the role for you.

Business Continuity role reports to Director, Group Head of BC & Resilience and collaborate with GBLs and local entities BC teams to ensure we maintain an efficient and effective solutions and plans

The position will also work closely with peers from the GBLs and support functions to continue to build a best in class resiliency.

The role will be in charge to design, coordinate and monitor Business continuity & Resilience approach and bring awareness to the key risks, develop response guidelines to mitigate key business impacts and to respond to significant disruptions

Key duties and responsibilities :

Overall role :

Develop and design global framework, standards and strategies to ensure effectiveness with GBLs and to enhance Business continuity, Disaster Recovery (IT) plans and documentations (when applicable)

Oversee and coordinate response strategies for key scenario (IT Platform, Business Operations, Cyber, etc.)

Acts as a key driver and ensures completion of associated Business Continuity requirements

Prepare and maintain ISO22301 certification,

Enhance crisis management plan and tool arrangements

Coordinate and support on the development of transversal initiatives including response plans for key scenario (ie. 3rd party outage, ransomware, DC outage, etc.)

Identify compliance with evolving requirements and industry standards

Oversee Critical notification tool utilization and enhancement.

Provide support during external audit

Expertise in the following field will be appreciated :

Technology / IT DR continuity :

Enhance, framework and guidelines in line with best practices and international standard requirements

Challenge IT DR effectiveness and provide support / expertise when required

Animate and coordinate IT DR community initiatives

Identify critical third party and key interdependencies and perform self-assessment

Work and align with Business lines to ensure disaster recovery solutions are aligned, in place, maintained, and tested as part of the regular operational life cycle.

Platform Testing and exercising :

Define annual testing plan and monitor test reporting with GBLs and including improvement plan for global reporting

Enhance IT Testing framework and guidelines

Report on BC testing program by participating actively in testing scenarios and improving business continuity / IT DR platform overall maturity and requirements

Collaborate closely with GBLs and local entities to gain efficiencies in conducting testing as part of Business continuity framework

Desired Competencies :

Experience in Business continuity,IT DR continuity, crisis management and Resilience to challenge key business areas, Platform / IT departments, Crisis communication, and external providers

Proficiency in testing and challenging plan effectiveness

Certification in Business Continuity is required ISO 22301, CBCP, CBCI,

Self-starter, flexible and goal-oriented

Good understanding of local regulations linked to Resilience and Business Continuity

Customer and Business mindset, well-organised with strong problem solving and ability to work in a team

Enjoy working in a multi-cultural and international team

Familiar with working in a matrix environment

Ability to influence Operational Director level and decision-maker

Education Qualifications / Experience Requirements :

Master degree of Business Administration, Management Information systems or similar qualification level

Certification highly recommended on Business Continuity ISO 22301, CBCP, CBCI,

Overall Career experience of 5-7 years with expertise in Business Continuity / Recovery, IT Recovery (DR), Crisis management and 3rd party Resilience preferably in Financial services

Risk Management approach and mindset

Management consultancy experience with first experiences within a company

Experience in Banking & Payments Institutions is a plus (e.g. payment services, credit cards, consumer finance, transaction banking, financial services, etc.)

Strong interest in Financial Technology or Digital companies (Fintech)

Languages :

Excellent command of English (verbal and written)

Another EU language is a plus (French, Dutch, German, etc.)

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