Franchised Assistant Director Operation
Marriott
Cannes, Provence-alpes-cote D'azur, France
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Job Number 22138285

Job Category Food and Beverage & Culinary

Location JW Marriott Cannes, 50 Boulevard de la Croisette BP 224, Cannes, Alpes-Maritimes, France VIEW ON MAP

Relocation? N

Position Type Management

Additional Information : This hotel is owned and operated by an independent franchisee, SNC Jesta Fontainebleau. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process.

If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB PROFILE

ASSISTANT DIRECTOR OF OPERATION

The Assistant Director of Operations assists the Director of Operations in the management of various operational services such as Housekeeping, F&B, Kitchen and Front Office.

The assistant is positioned as a referent in terms of service and customer contact. He / she presents himself / herself as a privileged interlocutor of our customers and ensures his / her satisfaction.

Specific responsibilities and essential contributions for optimal performance in the position :

  • Participates in the organization of teams
  • Coordinates the various operational departments
  • Resolves issues with customers and responds to various requests
  • Ensures the satisfaction of our customers and keeps our loyalty program alive
  • Implementation of administrative procedures related to the position
  • OTHER

  • Performs the tasks and missions entrusted to him by the Directorate.
  • Respects and enforces associates' internal Marriott Group procedures.
  • Promotes energy savings and preserves equipment
  • PROFILE SOUGHT

  • Similar experience in a 4 or 5* facility for a minimum of 2 years
  • Fluency in English + a 3rd language if possible
  • Master office tools, IT and hotel software (Opera)
  • Mastery of Complaint Management and Stress Management in Emergency Situations
  • Aptitude in team management
  • Curious, rigorous and polyvalent
  • Discretion and sense of confidentiality
  • BENEFITS

  • Autonomous framework on a permanent contract
  • 2 consecutive rest days (must be available to work on weekends)
  • Continuous schedules
  • Attractive remuneration over 13 months
  • Mutual and Company Pension Insurance
  • Food allowance
  • PRESENTATION OF OUR COMPANY

    Finding your place is an extraordinary feeling. It's having a place in the world where you feel good. It's working with a team that sees you as part of the family.

    And that's how it feels to work at Marriott. Come with your passion and determination to succeed. We will introduce you to a world of possibilities that literally passes through the four corners of the world.

    If you think your place is here, come and join us at the JW MARRIOTT CANNES

    This company is an equal opportunity employer.

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    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.

    As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.

    With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.

    JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.

    JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.

    Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

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