Silva Deploy Coordinator & Project Manager (H/F)
AXA
France
il y a 15j

Description

A position within Silva Program is open, for a Silva Deploy Coordinator & Project Manager : Short Description Responsible for operational coordination of regional deployments by applying the deployment methodology.

Help the Silva Deploy Lead by supporting her / him through the ownership on specific activities related to : pipeline, resources, timesheet, KPIs, deploy governance bodies management at Deploy level.

Be an active contributor on the program (not only an order taker but : reporting, alerting, mitigating) Detailed description : Deploy coordinator responsibilities :

  • Pipeline management :
  • Support pre sales and demo activities in sync with product strat lead
  • Prepare quotations & proposals for the onboarding of entities and creation of Silva product in liaise with Silva Product / Solution Design teams
  • Resources management :
  • Update and follow-up of Deploy Capacity plan
  • Responsible for On / Off boarding of Deploy resources (Deployment methodology and Deliverables introduction)
  • Budget monitoring :
  • Tracking and Monitoring of Project timesheet
  • Follow-up of Project Effort estimates vs Actuals spent
  • KPIs management :
  • Define and follow-up of Deploy KPIs : Pre-Sales, Deployment Delivery, Data quality, Management of Change
  • Maintain and promote deployment guiding principles & methodology under its scope of intervention (Deploy KIT)
  • Deploy governance bodies management
  • Weekly Deploy management meeting : agenda / deck, logistics (invitation, room), minutes, tracker, table of risks
  • On demand : support to Deploy Project Manager on their Project Committees
  • Expected deliverables :
  • Pipeline follow up + Resource follow up + Budget follow up
  • Deploy governance bodies document supports (weekly Deploy committee) and minutes
  • Deploy KIT update
  • Deploy Project Manager responsibilities :

  • Onboarding activities :
  • Evaluate the associated project costs (one off & license) and build the deployment plan according to the region’s context
  • Perform deployment kick-off with all relevant stakeholders
  • End to End delivery on time, on scope, on budget, on quality :
  • Follow defined project planning and reach expected deploy key milestones
  • Deliver agreed deployment scope and associated project deliverables
  • Ensure project delivery as per initial estimations (one-off + license cost)
  • Apply the deploy methodology and report the project status at the Deploy and Regional governance bodies
  • Deliver expected Management of Change strategy and ensure proper adoption of Regional and Silva BAU support model
  • Accountable and responsible for all project deliverables (kick-off, training and Comm plans, run book etc)
  • Evaluate the Region’s concerns in synch with Silva Convergence team :
  • Identification of Business objectives and build the convergence path
  • Expected deliverables :
  • Deployment plan and associated one-off and license cost follow-up
  • Planning and Project workload follow-up
  • Weekly report on deployment status and associated project deliverables per phases :
  • Deploy document supports (weekly Deploy committee) + Deploy deck for Regional project committees
  • Qualifications

    Functional / Technical competencies :

  • Excellent knowledge and experience (min. 5 years) of project management and deployment methodology
  • Strong leadership to coordinate a team of various stakeholders located worldwide
  • Not being only an order taker but contribute to well structure and manage the Deployment delivery
  • Strong knowledge of ServiceNow and transformation program especially in the field of ITSM (Facility, HR, IT APM, Security, PPM is a plus)
  • The prerequisite for this position would be below ServiceNow trainings Sys Admin or Sys Admin Advanced ITIL Certification
  • Soft skills :

  • Strong result orientation sense and communication skills
  • Strong oral & written communication capability, Fluent in English
  • Good level of drive to properly manage the different stakeholders in a collaborative project mode. Ability to manage conflicts.
  • Writing and oral communication skills
  • Good team player
  • Autonomous and Proactivity
  • What We Offer

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