As Deputy Quality Control (QC) Manager, you will be responsible for managing quality control activities of the site.
You will be responsible for ensuring, developing and maintaining quality control standards.
Ensure the manufacturing production lines run smoothly and generate a consistently suitable output of products that set standards of quality, reliability and performance.
Set and implement internal / external quality requirements to ensure company products / services meet customer expectations.
Ensure continuous manufacturing process improvement for higher-quality goods.
The Quality Control Manager will
Implement quality & control procedures and associated documentation
Manage in-process and finished product inspections
Conceive, improve and review products and processes new specifications
Make sure the local Quality team is focused on quality improvement opportunities identification
Define relevant monitoring indicators to ensure production and QC improvement
Analyze deviations recorded by Production / quality.
Implement Quality Management Documentation related to QC processes
Manage Supplier performance by controlling / inspecting raw material delivery and track supplier non conformities compliance - If applicable
Analyse customer complaints (quality) and propose associated corrective actions for repeated failures or unreliability of quality.
Liaise with customers, auditors, and ensure the execution of corrective action and compliance with customers' specifications.
Perform internal audits upon management request, after customer complaints or major issues.
Perform tests and analyze the samples coming from production or Suppliers
Manage supplier performance, audit, challenge supplier and purchasing.
Perform data analysis and statistical studies to define specifications
Support local Quality team to ensure procedures and standards implementation, data systems management and team knowledge management and improvement
Master’s Degree in Engineering, Chemical, Mining or equivalent
Knowledge of the refractories industry (including raw materials and formulations) and / or our customers’ operations in the different market segments
Certification - preferred
Certified Quality Manager or other advanced quality certification
Six Sigma Green Belt (is a plus)
Technical skills - preferred
Failure Mode Effects Analysis (FMEA)
Problem Solving Techniques : 8D, A3, Brainstorming, Ishikawa (Cause & Effect), 5 Whys
Experience with APQP or DFSS (Design for Six Sigma) procedures and techniques
Demonstrate an understanding of the relevant regulations, standards and operating procedures
Organization and prioritization
A positive management style with the ability to motivate and gain commitment from the team through leading by example