Under Armour is all about performance. Because what we make empowers athletes in every form to push themselves, to turn good into great, and to stay hungry for whatever comes next.
And this is exactly what we expect from each other. Working with us means one key thing : no matter what you do, you see every day and every project as a chance to push your field forward.
In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on.
Because we work to push the gear, the game, and ourselves farther. We’re looking for people who do more than good work.We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance -
in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.
That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.
The world's hungriest athletes live by a code, a pledge to themselves and everyone else : Protect This House... I Will. Our goal is to Build A Great Team! Will YOU Protect This House?!
Will YOU Protect This House?! Summary : Essential Duties and Responsibilities
Own the service culture and customer experience
Lead and model the customer experience principles for store team; ensure store service / selling culture is representative of the Under Armour brand
Maintain all standards covering merchandise and floor sets
Oversee all areas of inventory control; manage store shrink performance within outlined expectations
Where applicable, coach and empower the Assistant Store Manager (ASM)
Manage total store talent - seasonal hiring needs, anticipated turn; recruit and deploy to ensure store is optimally staffed at all times
In partnership with Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
Provide timely and constructive feedback to the Retail Operations team in all facets of store operations
Manage store payroll to optimize business results; ensure staff scheduling meet the needs of the business
Compile customer feedback on product and communicate to Retail Operations team
Ensure compliance with all UA policies and procedures
Model the behaviors reflected in the UA Way : Walk with a Purpose; Be Humble, Stay Hungry; No One Person is Bigger than the Brand Team; Integrity
Technical Attributes of Ideal Candidate :
3 5 years retail store management, ideally with a premium international brand
Familiarity with various retail POS register systems
Strong understanding of store operations, including visual merchandising, stock room, risk management & safety
Fluency in local language; proficiency in English highly desired
Behavioral Attributes of Ideal Candidate :
Inspired Leadership. Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders
Team Player. Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment
Humble & Hungry
Humble & Hungry. Confidence without arrogance; driven to continually up their game" regardless of prior successes
Unparalleled Integrity. In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t back-channel
Action Oriented. "Can do" and "does do" attitude; authentically engaged with people and situations
Accountable. Commits to stretch goals and delivers; holds self and team to the highest performance standards
Gets Under Armour
Gets Under Armour. Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build / protect the brand