Job summary :
As a Sales Account Manager in NetApp’s Sales function, you are responsible for selling NetApp’s Products and Professional Services to new and existing NetApp customers, as well as maintaining positive on-going relationships to meet evolving customer needs.
Your overall focus areas will be in prospecting, developing business, responding to RFP’s, developing proposals for presentation to customers, and selling Products and Services.
Cross-functional teams from NetApp’s Marketing, Systems Engineering and Product Development functions provide support and tools for you to leverage to attain and exceed sales performance goals
Essential Functions :
The essential responsibilities of the Sales Representatives are to work directly with customers to capture sales opportunities and to work effectively across functions with other NetApp employees.
Specific areas of responsibility that you will be responsible for include :
develop new selling relationships within assigned partner accounts.
Schedule and attend sales call appointments with customers. Other NetApp sales team members may also participate in the sales call to help qualify the opportunity.
Determining if customer has a valid need for NetApp products and services.
Proposing an evaluation test project to enable the customer to test the product or products in their own environment.
Determining acceptance criteria that a customer could use to determine the success of an evaluation test project.
Utilizing a consultative approach, discuss business issues with customer and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
Respond to RFP’s and follow up with customer.
Develop an account management plan to sell to customer based on their business need.
Build and strengthen your business relationship with customers within existing accounts. Ensure that their needs are being met.
Anticipate short term, medium term and long-term issues, and to look for new customers by exploring a base of prospects to address them by presenting them the NetApp portfolio
Carry out precise reporting on the short-term business by knowing the decision cycle of our customers and our partners
Strong verbal and written communications skills, including presentation skills.
Ability to work collaboratively with employees within department and across functions.
Aptitude for understanding how technology products and solutions solve business problems.
Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
Responsibility and Interaction :
As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts.
Education & Experience :
5 to 7 years of experience is preferred.
University degree in Business / Computer Science preferred Experience : 5+ years’ experience in selling healthcare software / hardware solutions.
Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
Specialized knowledge in breadth and / or depth.