Junior B2C Project Manager Intern
BACK MARKET
Paris, France
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Founded six years ago in Paris, Back Market is the world’s first online marketplace dedicated exclusively to second-hand devices.

Similar to how Airbnb aggregates homeowners and travelers on one trusted platform to draw economic value from a previously underutilized asset vacant living spaces Back Market connects certified professionals specializing in the refurbishing and resale of used electronics with consumers looking for a more affordable, reliable, and environmentally-friendly alternative to buying new.

Back Market, already present in the US and the EU (UK, Germany, France, Spain, Italy, Netherlands, Austria and Belgium), is the leader in the refurbished electronics and appliances market segment.

With an $80bn market segment size and growing fast, the refurbished electronics and appliances market segments represent a huge growth opportunity for Back Market.

And we’re only getting started as there are still 8 times more products sold as new than refurbished today. In 2020 Back Market launched 3 new EU countries with plans to launch more in 2020 and 2021.

A key lever to achieve this, is to develop upsell services that improve our conversion & repeat rate. We launched a brand new devices protection plan in France, Spain, Germany and the US which will help removing a barrier to buy refurbished products.

We now have a clear road map of new services launch from mobile plan to loyalty program... It's an exciting challenge to join a team responsible for a new stream of revenue for Back Market.

To help us achieve the ambitious goals, we are looking for an intern to work within the Operations team in the quality Business unit, where you will directly report to our Senior Project Manager(The role is based in Paris or Bordeaux.)

You will...

  • Work in a newly created team in charge of developing Back Market seamless customer experience
  • Launch new services in new countries : US, UK, Japan and all over Europe
  • Be part of a team responsible for its own P&L and revenue creation
  • Develop a range of B2C services to drive Back Market revenue and customer loyalty
  • Work on engaging and strategic new services aiming at raising Back Market's circularity projects awareness
  • Participate in the creation of Back Market Loyalty program
  • We're looking for someone who is..

  • Coming from a commercial / business university program & looking for a 6-month internship for a gap year or graduation
  • Experience in a consumer fintech is a plus.
  • Strong analytical skills.
  • Excellent verbal and written communication (French & English). You will be part of an international team and may be required to work with merchants or colleagues who do not speak French
  • A real attraction for project management
  • Strong organizational skills and rigorousness
  • Entrepreneurial spirit, you always look to exceed expectations
  • You are proactive, organized and you have high capacity to federate and work with transversal teams.
  • A sense of the "start-up" spirit
  • Recruitment Process :

  • Phone call with Goda, our Campus Recruiter
  • Technical Test
  • Interview with Caroline, Head of Quality Services, and Guillaume, our Project Manager
  • Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

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