EMEA Partner Program Manager
At Okta, Partners are at the center of what we do and the Global Partner Program and Experience team is responsible for providing Partners with programs, tools and resources to help them build a successful Okta practice.
Okta is looking for an experienced EMEA Partner Program Manager professional. The EMEA Partner Program Manager is responsible for helping build, manage and support the evolution of the Okta Partner Connect Program in EMEA and globally.
In this dynamic and multi-faceted role he / she is responsible for building relationships with partners and internal Okta stakeholders.
The role will take a lead on the Okta Partner Connect Program operational efficiency globally. The EMEA Partner Program Manager will have experience in designing programs and operational processes for Software as a Subscription (SaaS) models.
This individual will use a data driven approach that incorporates partner and internal feedback to ensure partners’ success.
Partner Program : Drive adoption of the Okta Partner Connect Program in EMEA
Understand the changing market landscape and constantly be able to recommend new trends, partner needs, benefits and program requirements
Be comfortable presenting program ideas and results to management
Work cross functionally with partners and internal stakeholders to drive program adoption, profitability and success
Create program materials including guides, policies, other documentation for EMEA partners as needed
Communicate regularly to the EMEA Regional Alliance team and partners on all things Okta Partner Connect Program
Program Operations : Lead the global day to day operational efforts of the Okta Partner Connect program including :
Manage EMEA and APAC onboarding for new partners (qualifying partners, contracting processes including partner due diligence)
Work with Okta legal team to ensure program agreements are complete and available for all global regions across all program types (resell, MSP, distribution)
Define and manage a successful contract process
Partner with Sales Operations team and Business Systems team to define program operational processes, system design (PRM, SFDC) and reporting required to support the changes and ongoing management of the program.
Support the Partner team in providing systems and processes that add value by increasing sale productivity through our partners
Coordinate communication on policies and procedures to support the partner road map
Special projects as needed, in support of the global Okta Partner Connect
Collaborate cross-functionally with legal, finance, sales ops, business systems and marketing
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions.
They also align strongly to our cultural cornerstones, our Okta values : love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency.
It’s our expectation that our managers and leaders embody these core competencies :
Builds Effective Teams : Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Demonstrates Self-Awareness (EQ) : Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Develops Talent : Developing people to meet both their career goals and the organization’s goals.
Drives Results : Consistently achieving results, even under tough circumstances.
Strategic Mindset : Seeing ahead to future possibilities and translating them into breakthrough strategies.
Minimum REQUIRED Knowledge, Skills, and Abilities :
Min. 5-10 years of partner program and operations experience in SAAS company, preferably working with various partner types across multiple regions
Strong analytical, project management and organisational skills
Experience working with various partner types across multiple regions
Worked with Salesforce PRM and CPQ
Ability to juggle multiple projects and identify areas of improvement / focus
Excellent skills in drafting content, writing and editing
Outstanding verbal communication skills and detailed project management skills are required.
Ability to move quickly, take initiative, multi-task and work cross-functionally
Self-starter and excellent problem solver via collaboration
Interest in understanding of Identity landscape
A high degree of honesty, integrity and sound judgment
Willingness to listen, learn and incorporate other ideas into all aspects of the job.
Current experience in high growth enterprise software company, with SaaS / Cloud business models
Comfortable with travel up to 10%
BA / BS degree, MBA or Masters degree