Social Media Lead
Aircall
Paris
il y a 4j

Aircall is on a mission to revolutionize the business phone industry!We exist to empower every professional to have richer conversations.

We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools.

We have raised more than $220 million since 2015, and our base of 12000+ customers (and growing) is at our forefront.Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations.

Despite our distance, we all work together to drive our product! About the role : Aircall is looking for a talented Social Media Lead to co-build and execute its global social media strategy, at a global scale.

Within the Global Brand Team, and directly reporting to our Senior Global Communication Manager, you will be responsible for managing our social media presence, while implementing tactics and campaigns across our core markets (North America, Europe, APAC).

The role entails the definition and implementation of our social media calendar, the organization and execution of the day-to-day workflows, and will work in close collaboration with our internal team to create and promote our content - with the ultimate goal of becoming the love brand of SaaS.

Your mission Aircall :

  • Build & execute the social media strategies and calendar, along with quarterly priorities & plans
  • Manage and monitor our platforms and posting cadence, in our 4 main languages (with the help of local contributors), owning the calendar in collaboration with internal stakeholders
  • Bring the culture & codes of each platform to life, and create appropriate / dedicated content & cadence for each
  • Ensure high quality messaging and tone of voice across our core geographies
  • Rally a network of internal partners, and freelancers to ensure accuracy and sharpness of the content
  • Ensure all processes, resources and tools are implemented to support your efforts
  • Create monthly and quarterly reportings on Social Media, - from followers base to website sessions driven by social referrals
  • Assess performance against our business KPIs
  • A little more about you :

  • You have 4+ years of experience in Social Media with a proven record of high impact actions and campaigns
  • Eager to create an internal network of contributors to ensure great post quality, while carrying the knowledge of each platform’s specific cultures & codes
  • Willing to build a unique voice in a competitive sector, while crafting fascinating stories and impactful, worldwide activations
  • You feel connected with our brand platform, our mission and vision : https : / / brand.aircall.co /
  • You have a visionary approach to communications, while cultivating a strong attention to detail
  • You have outstanding project management skills, you’re enthusiastic about planning and organization, you work well in deadline-oriented environments, and you enjoy pulling all of the pieces of a puzzle together to maximize your efforts
  • You have an international mindset
  • You understand and love the difference between global vision and local activation, along with the cultural specificities of our markets (North America, Europe, APAC)
  • You’re either an English native speaker with good French writing skills, or a French native speaker with an outstanding level of English language
  • Previous experiences at agencies, in addition to leading in-house social media departments, in a fast-paced environment, are a strong plus for the role
  • We know that success comes from smart work and deserves to be recognized and rewardedWe value people who are bold, ambitious, collaborative and customer-centric.

    We’re a global community growing together. If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents.

    We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in. Why join us?

    Key moment to join Aircall in term of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities : cosmopolite & multi-cultural mindset Competitive salary package & benefits (health coverage, lunch, commute, sports)DE&I Statement : At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other .

    We pledge to make sure everyone not only has a seat at the table but is valued at the table providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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