Business Analyst - Software Implementation
Wolters Kluwer
Colombes, 17 Avenue de l'Europe, Bois, FRA
il y a 5j


Participate in estimation of effort for new projects or change requests (configuration assessment / VOR)

Work closely with the Subject Matter Expert team to define exact domain requirements

Conduct gap analysis and / or study business processes of a customer

Create stories that describe the functional (features) and non-functional scope (performance, security and other expectations) of a customer project

Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories.

Support implementation of user stories in the course off the project by explaining their business context and proposed solution to the team

Conduct client demos by demonstrating interim and / or final result of work

Ensure customer satisfaction and enhance relationship management

Implement new features and recommendations with customers and partners, ensuring an optimal use of the software

Provides feedback from a customer to product teams contributing into development of new features and modules

Education :

4-year degree in Computer Science, Software Engineering or equivalent

BCS Business Analyst Foundation or similar would be a plus

Prince-2 foundation is be a plus

Experience :

Experience on multiple projects across a variety of industries and applications

Experience in software Product Development

Experience as a Consultant or Business Analyst in the software industry.

Experience in electronic Operational Risk Management or EHS solutions would be advantageous.

Ability to set and manage priorities judiciously.

Demonstrable knowledge of software development lifecycles and activities.

A strong understanding of software Agile methodologies, particularly Scrum and Kanban

Technical skills :

Demonstrated skills in Enablon implementation services

Creating project documentation

Knowledge of bug tracking systems

Excellent command of English both written and oral

Ability to solve complex problems and to exercise judgement based on the analysis of multiple sources of information

Soft Skills :

Strong relationship building skills including the ability to relate constructively to all levels of the organization.

Excellent oral & written communication skills

Able to set and manage priorities judiciously

Able to articulate ideas to both technical and non-technical addressees.

Self-motivated and directed, initiative, collaborative, a strong motivator and team player, result and goal oriented

Naturally persuasive, able to negotiate and solve problems

Demonstrate great attention to detail while still articulating the big picture .

Work collaboratively and effectively with diverse, multi-stakeholder groups.

Able to synthesize complex and diverse information.

Able to transform details and facts into recommendations and action plans.

Able to produce clear and informative policy and process documentation.

Demonstrate analytic mindset with ability to creatively solve problems.

Excel at operating in a fast-paced and changing environment, remaining focused on results and goals.

Explain difficult or sensitive information, work to build consensus.

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