Amazon Web Services France is looking for a Media Technician to join our growing team.
This is an entry level position and qualified candidates do not require deep knowledge of software operations or networking protocols.
Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
Core responsibilities :
Hard drive installation, removal, and destruction
Unpacking / repacking fragile electronics
Updating progress through a web ticketing system
Basic Networking equipment removal / installation and clearing of configurations.
Sanitization of networking equipment
Relocating and moving of large enterprise equipment
Creating / attaching labels and barcodes
Reporting of processes and regular status updates
Escalating to senior technicians and management as needed / required
Interact with third party vendors & contractors
Familiarity with basic PC components / hardware (HDD / SSD / Flash / Removable storage media / Ram / CPU / Motherboard / Input-Output devices)
Associate's degree or 1+ years of relevant experience
Basic knowledge of computer hardware systems.
Excellent communication skills, both written and verbal
Ability to work well with others in a team environment, displaying excellent time management skills.
Ability to take direction from both a directed work system and / or a team lead.
Able to lift / move up to 20kg equipment on a daily basis.
This position also has a physical component requiring the ability to lift & rack equipment up to 20Kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Industry standard certifications (CompTIA, Cisco, etc.)
2+ years or relevant ITexperience
2+ years experience with a ticketing system