French Customer Care Specialist M/F Budapest
Avis Budget Group
Rue Du General Leclerc, Puteaux , FRA
il y a 3h

Join our French Customer Service Team based in Budapest !

The Business Support Centre (BSC) of Avis Budget Group , a globally leading vehicle rental service provider, is supporting the Group from beautiful Budapest mainly covering customer care, commercial support and financial services.

If you'd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation.

It's a very exciting place to be dynamic, creative and collaborative.

As Customer Care Specialist your role will be :

  • Answering calls, emails and solving problems which may be quite varied ; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.
  • Managing the relationship with customers, car rental stations and other BSC departments
  • Precise administration of incoming issues and their progress
  • Contributing to recognize the opportunities of process improvement
  • To join us, we are looking forward to your application if you have :

  • Advanced knowledge of French (verbal, written)
  • Fluent knowledge of English (verbal, written)
  • Customer service experience an advantage , preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage), but fresh graduates or those eager to build a new career path are also welcome
  • Excellent communication skills written and spoken
  • Outstanding customer orientation and problem-solving skills
  • Collaborative approach, team spirit
  • Ability to prioritise and take initiative in a fast-paced environment
  • Logical and proactive thinking
  • Experience in using Microsoft Office , especially Excel with confidence
  • Why Avis Budget Group BSC is a great place to build a career at :

  • Our BSC is Centre of Excellenc e and largest Avis Budget Group site globally
  • The BSC won the Best SSC in the CEE Region Award in Warsaw, 2018
  • Multicultural, diverse team with colleagues from over 40 different countries
  • Car rental and partner discounts in addition to your compensation package
  • Friendly, collaborative culture & approachable leadership
  • Opportunities for growth & development throughout your career
  • High-energy place with winning spirit where things move forward every day
  • Hungary’s one of the greenest, environmentally conscious, award-winning office
  • Various fun company events and volunteer initiatives
  • Apply now!

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