Professional Services Manager
BOARD International
Location: Paris (France)
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We are looking for a highly analytical PROFESSIONAL SERVICES MANAGER to join our team in Paris. Reporting to the Country Manager, this role is about leading the Consultancy Team to create Business Intelligence and Corporate Performance Management applications to give our customers the tools they need to make quick & informed data-driven decisions.

This role provides an ideal opportunity to join a fast growing organization with a product at the technological forefront of its market.


  • Ensure a proper execution of processes by the team and review all incoming work for clarity, provide clear work directions
  • Plan, coordinate, and engineer implementation of the BOARD solution from requirements and design to mentoring and delivery
  • Anticipate, identify, and assess complex problems. Develop and implement a corresponding plan of action to bring the situation to resolution.
  • Ensure that all client responsibilities occur in accordance with the service level agreements

  • Provide product presentations and demonstrations on all activities concerning Enterprise and Tactical Business Intelligence / Corporate Performance Management applications
  • Be responsive to customer requirements and mitigate concerns
  • Acquire and maintain deep product knowledge and skills

  • Minimum 7 years of experience in Business Intelligence and Corporate Performance Management projects in a Customer Contact environment
  • Minimum 5 years of experience managing teams
  • Knowledge of big data, predictive analytics, data visualization, real-time analytics, and multi-dimensional databases
  • Manage numerous, complex projects requiring high level capabilities with minimal supervision
  • Work effectively in a collaborative team environment, as well as independently
  • Excellent written and verbal communication skills
  • Strong skills in critical thinking, decision making, problem solving, and attention to detail
  • Degree in Management Engineering, Economics, or related field
  • Fluency in English required
  • Ability to travel up to 60% (Domestic and International)
  • ABOUT US :

    Learn, Grow, Succeed! At BOARD International we are united by our shared passion for empowering businesses to make better decisions.

    Our work is transformational because our people are extraordinary. We look beyond point solutions and apply design to the creation of new strategies, systems, and in some cases entirely new businesses value.

    BOARD International improves corporate decision-making by unifying BI, predictive analytics, and CPM in a single integrated platform deployed on-

    premise or in the Cloud. Controlling strategic, operational, and financial processes, BOARD’s programming-free toolkit approach enables enterprises to deploy analytics applications in a fraction of the time and cost of traditional solutions.

    Founded in 1994, BOARD is a privately held company headquartered in Chiasso, Switzerland, with 22 global offices on five continents.

    BOARD International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

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