Network Engineer, HTE, Cisco SDWAN, aspiring to CCNP, CCIP, CCIE, English speaker
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Nanterre, Francia
il y a 4j

Description

Provide Network-level problem resolution, including troubleshooting on the entire Cisco network for complex and critical issues.

Responsibilities / Tasks

Problem root-cause analysis at the network infrastructure and application level - detailed technical reports

  • Provide Software Referrals to address critical problems
  • Review and analyse trends and work with the High Touch Operations Manager for quarterly reports
  • Shorten the time to resolution during complex and critical issues
  • Skills and Profile

    Qualification / General Profile

    Are you self-motivated network engineer that is dedicated to helping clients, a team player with good communication and interpersonal skills? You need :

  • 5+ years’ experience in network engineering or telecommunications support
  • Experience with Cisco SDWAN
  • Good English language skills
  • Ability to engage with and coordinate with other technical resources during trouble shooting
  • A focus on network-level or application support
  • Resolution ownership, regardless of technology involved
  • Commercial awareness, appreciation of the impact that network outages on a customers’ business
  • Ability to communicate with executives and engineers
  • Strong technical presentation skills
  • Cisco Architecture & Technology Knowledge
  • Excellent troubleshooting skills
  • ESXI
  • CCNP, CCIP, CCIE or equivalent networking qualification is highly desirable
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