Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for a Customer R&D Specialist in France for Meulan (Yvelines, 78) .
Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide.
We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 9000 Barry Callebaut employees around the world.
Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines.
In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit.
We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs.
Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.
Be the face to the customer by advising customers in application and choice of the right product range, suitable to the installation and physical environment of the customers plants.
Work closely with and advise Sales and Marketing linked to specific product or application needs suitable to the brand’s operational footprint and align on product presentations.
Provide technical support to existing and new customers, and create new market opportunities work together with R&D Technical Services.
Make sure that you maintain a good overview of a customer capabilities, product portfolio, future projects and launches.
Assure development of internal and external clients’ relations and maintain communication.
Draft clear project brief for the Product Experts & Technical Lifecycle Management. Work with R&D Product Experts to challenge customer requests.
Establish continuous knowledge transfer from customer to Product Experts, Technical Lifecycle Management and Technical Services.
Present findings such as customer needs and views internally to achieve shared goals. Ensure that a long-term application service is maintained and reviewed with all customers.
Take the lead in organizing / running trainings, assigning the right people and involve other R&D functions where necessary for customers and potentially internal staff as well.
Jointly analyze with the Product Experts results obtained in the production of the samples produced on the pilot equipment.
Engineer degree in food science
5 years of experience in the food industry , ideally in linked with chocolate industry
Experience in Project Management
Recognize as a leader in information and knowledge sharing
Outstanding communication and presentation skills
Experience in customer interaction
Good knowledge of working tools (MS Office, Salesforce, SAP, )
Fluent Business English
Ability to work independently and under pressure
Willingness to learn and take over new responsabilities and challenges
Regular travels mandatory mainly in France
Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity.
Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Job Segment : R&D, Research