Rockwell Automation
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Position Summary

The Technical Consultant (TC) is responsible for enhancing the technical relationship between Rockwell Automation and key customers.

The emphasis is to create a significant competitive advantage for the customers.

The TC uses technical and communication skills, engineering methodologies and life cycle support competencies to solve customer problems and add value

As a technical expert the Technical Consultant provides high quality expertise and guidance to drive RA technology adoption at our customers, leveraging industry best practices in a customer centric approach

This role reports to the Manager, Technical Consultants and could be located in all EMEA Region.

What you will do

  • Work proactively with the customer to develop product and architectural solutions and standards.
  • Responsible for global project co-ordination. This include communications of technical implementation issues, project notification and tracking, OEM co-ordination and / or conversion assistance and customer support plan development.
  • Spearhead the exchange of best practices within the particular industry sector as well as Rockwell Automation.
  • Co-planning with Enterprise Account sales and the Vertical Industry Team.
  • Be responsible to maintain and improve documentation and implementation of the Quality System as indicated in the Quality manual
  • Act as a sound business partner to local, regional and global management, including Sales, Business Unit and support function management.
  • Provide sound financial and business analysis on an ad-hoc basis to support the growth and profitability of the business.
  • Skills you have

  • Contributes professional & technical expertise
  • Collaborates & teams effectively
  • Excellent communication skills
  • Demonstrates business & financial acumen
  • Leads change
  • Basic qualifications

  • A minimum of 5 years related experience with recognized technical expertise
  • Strong application and manufacturing knowledge
  • Demonstrated program management skills
  • Preferred qualifications

  • Information Solution Affinity
  • Ability to put together solutions and technical architectures related to Digital Transformation, and demonstrated their add on value
  • Understand Rockwell’s IoT Platform and capability
  • Understand Rockwell’s Eco system and partner capabilities
  • MES background (MES solutions and ERP interfacing)
  • Cyber security (IEC 62443)
  • Advanced knowledge on the capabilities of Rockwell Automations PLC, HMI, ThinManager, network products
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