The Technical Consultant (TC) is responsible for enhancing the technical relationship between Rockwell Automation and key customers.
The emphasis is to create a significant competitive advantage for the customers.
The TC uses technical and communication skills, engineering methodologies and life cycle support competencies to solve customer problems and add value
As a technical expert the Technical Consultant provides high quality expertise and guidance to drive RA technology adoption at our customers, leveraging industry best practices in a customer centric approach
This role reports to the Manager, Technical Consultants and could be located in all EMEA Region.
What you will do
Work proactively with the customer to develop product and architectural solutions and standards.
Responsible for global project co-ordination. This include communications of technical implementation issues, project notification and tracking, OEM co-ordination and / or conversion assistance and customer support plan development.
Spearhead the exchange of best practices within the particular industry sector as well as Rockwell Automation.
Co-planning with Enterprise Account sales and the Vertical Industry Team.
Be responsible to maintain and improve documentation and implementation of the Quality System as indicated in the Quality manual
Act as a sound business partner to local, regional and global management, including Sales, Business Unit and support function management.
Provide sound financial and business analysis on an ad-hoc basis to support the growth and profitability of the business.
Skills you have
Contributes professional & technical expertise
Collaborates & teams effectively
Excellent communication skills
Demonstrates business & financial acumen
A minimum of 5 years related experience with recognized technical expertise
Strong application and manufacturing knowledge
Demonstrated program management skills
Information Solution Affinity
Ability to put together solutions and technical architectures related to Digital Transformation, and demonstrated their add on value
Understand Rockwell’s IoT Platform and capability
Understand Rockwell’s Eco system and partner capabilities
MES background (MES solutions and ERP interfacing)
Cyber security (IEC 62443)
Advanced knowledge on the capabilities of Rockwell Automations PLC, HMI, ThinManager, network products