Solution Consultant
Service Now
Paris , France
il y a 4j

Description

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-

to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving.

We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

ServiceNow is currently seeking an Senior Solution Consultant to join the rapidly growing Presales team. The Senior Solution Consultant will provide expert level technical and business solution consultancy during the presales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.

What you get to do in this role :

  • Assist the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex
  • Generate product demo scripts and scenarios and maintain demonstration environment(s)
  • Scope and deliver Proof of Concept / Proof of Value engagements with prospects
  • Respond to Request for Information / Proposal documents
  • Stay current on product developments / releases to a level required for demo and POC / POC
  • Support Marketing events user conferences, trade shows, webinars etc
  • Stay current on competitive analyses and understanding differentiators between the company and its competitors.
  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
  • In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment
  • In order to be successful in this role, we need someone who has :

  • Strong Pre-sales experience, ITSM experience would be advantageous (Tool or business process).
  • Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
  • Exceptional communication and presentation skills.
  • Understanding of and experience selling to enterprise IT architecture.
  • Background in ITIL, Service Management, Asset Management, IT Management would be advantageous.
  • Fluent French and business English Languages
  • We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

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