Digital Coordinator EMEA
Boston Scientific
Voisins le Bretonneux
il y a 15j

Purpose Statement :

The core objective of this role is to provide general organizational support as well as project support to the EDUCARE Center of Excellence.

Key Responsibilities :

Drive and support EDUCARE content development and online communication activities.

In collaboration with Divisional Training Managers :

  • Coordinate the editorial calendar including planning and channel specific promotional activities, in alignment with Divisional priorities.
  • Confirm content published by Divisions is approved and up to date
  • Manage users including the setting up and qualification of contact
  • Support identifying solution design and functionality requirements,
  • In collaboration with the IT team, ensure stability and security of the portal
  • In collaboration with the EMEA Communication team, build the EDUCARE brand : manage online promotional and communication activities around Educare Digital platform and EDUCARE Center of Excellence
  • Monitor the Learning Management System.

  • Take care of operational performance of the Learning Management System daily as well as establish the connection between the technical support and Training Managers
  • Provide appropriate access to users based on the profile
  • Make sure that the LMS works properly and act fast if it comes to bugs and unexpected errors and connect with IT to fix.
  • Be a super user of LMS and be able to train our champions
  • EDUCARE & other Digital platforms KPIs and metrics report.

  • Identify trends and insights, and report back to the CoE
  • Proactively monitor and analyse competition’s on-line presence
  • Assist with reports and data extraction when needed
  • Daily monitor correct platform functioning and connect with IT to fix any stability and security issue
  • Develop and maintain strong relationships and serve as liaison between the COE and Divisional Medical Education teams

  • Communicate proactively to all stakeholders, managing expectations, timelines and logistics
  • Position self as a go to person within the Center of Excellence team for consultation
  • Profile Requirements :

  • Experience in project management ideally with within the digital enviroment
  • Knowledge of office procedures and billing
  • Ability to work virtually
  • Fluency in English, other languages would be a plus
  • Proficient in MS Office; working knowledge of databases and Learning Management Systems (LMS) is a plus
  • Excellent organizational and multitasking ability
  • Good communication skills
  • Strong attention to detail
  • digital marketing, content manager, digital

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