Project Manager
Scality
Paris, France
il y a 1m

COMPANY DESCRIPTION

Scality is an industry leader in software-defined storage at petabyte-scale. Founded in 2009, Scality has deployed software-based storage solutions that deliver billions of files to more than two hundred million users daily with 100% availability.

Scality’s customers include four of the top ten cable operators in the US, the second largest Telco in France, leading operators in Japan, leading television network in Germany, and the second largest online video site in the world.

Scality’s internal motto is : work hard, play hard, eat well and amaze the customer!

Learn more about Scality on our careers page.

Get an inside look into the culture and life at Scality HERE on The Muse.

Download our latest Scality Book "Creating Magic" HERE.

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JOB DESCRIPTION

The senior Project Manager (PM), part of the Technical Services (TS) team, serves as a customer facing trusted advisor for Scality.

He / she owns and is responsible of the overall delivery of the Scality value to its customers. From start to end, he / she oversees and organizes our customers and internal resources to ensures a painless design, delivery, setup and support of their Scality solution.

As the customer frontman, he / she guarantees the effectiveness of the communication channels with support, product, sales, engineering.

He / she leads and guarantees the execution of the TS processes over the lifetime of the customer.

Location : Paris Office with Remote Policy available

MAIN RESPONSIBILITIES :

Delivery : the project manager drives the post-sales customer interactions and project delivery. Specifically, he / she :

  • acts as the primary point of contact for the customer delivery within Scality
  • is accountable for the quality and the schedule of the delivery projects, in accordance with the processes defined within TS
  • identifies and manages the risks associated with each project
  • ensures proper communication to all project stakeholders (customer, partners, Scality)
  • provides regular reporting on the progress of the his / her projects to the management as well as the account team
  • Support : the project manager may be involved in specific support activities on a per-needed basis. More specifically :

  • He / she coordinates customer and internal interactions for specific accounts where extended services are provided in addition to standard support
  • He / she temporarily leads ad-hoc and cross-functional Scality teams set up to manage critical incidents or situations at customers
  • Pre-sales activities : the project manager is typically involved in

  • Large Proof Of Concept (POC) projects
  • Quoting services for non-standard services
  • Contributes to the improvement of TS processes and tools

  • Improvement of project deliverables such as projects Statement Of Work and other deliverables
  • Contributes to interactions with partners on project management (including education of partners)
  • QUALIFICATIONS :

  • The ideal candidate must have the following knowledge and skills :
  • BS or MS degree in Computer Engineering, Computer Science, or equivalent
  • Technical skills :

  • Project management methodologies and tools
  • Knowledge of storage solutions is a plus
  • Linux culture is a plus
  • Interpersonal skills :

  • Strong leadership skills : ability to drive various interactions with customer and Scality teams
  • Strong interpersonal skills to be able to lead project teams
  • Multilevel communication (oral, written English)
  • Accountability
  • Strong organizational and multitasking skills
  • Problem-solving skills
  • Autonomous and self-motivated
  • Business-driven
  • Experience :

  • Minimum 5 years of experience in project management is a must
  • Experience in managing IT Infrastructure projects is a plus
  • Experience in managing Fortune 2000 accounts is a plus
  • As part of a fast growing and international team, the candidate should be prepared for challenges, autonomy, fun, sport and travel!

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