Transformation & Change Consultant (F/M)
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The Transformation and Change Management supports all AXA Group Operations business units by providing consulting capabilities to secure the delivery and ROI of their transformation projects and accelerate cultural shift towards Innovation & Execution.

Transformation and Change Management is an internal capability of about 30 consultants across several countries with specific and certified expertise in Program and Change Management, connected with innovation and external trends to support transformation from an operational and cultural point of view.

The Transformation & Change management team’s mandate is two fold :

  • For AXA Group Operations : facilitate the access to highly skilled Transformation and Change Consultants on various countries, sourced by preference from the internal pool.
  • Ensure efficiency through best use of available resources, consistency of practices, reuse of experiences, fit for purpose contributions and full alignment with project sponsors.

  • For AXA Group Operations people : offer career step opportunities in transformation roles, living transversal experiences in various business fields, developing skills through training, certification and knowledge sharing among a multi-disciplinary team.
  • The Transformation and Change Management team is organized as follows :

  • A Transformation and Change department head
  • A team manager
  • Transformation and change consultants organized in a pool of resources with various level of expertise
  • Specific roles such as practice referent, domain referent covered directly by Transformation & change consultants pool members, in addition to their assignment
  • The Transformation and Change Consultant reports either to the department head or the team manager, depending on his / her grading.

    In the context of this position, the person will report to the team manager.

    The Transformation and Change Consultant has a functional reporting line to the Domain Referent who oversees the portfolio of projects for a given Division of Group Operations.

    Within Transformation and Change Management team, the Transformation and Change Consultant assigned to transformation-related missions such as reorganization, process improvement, outsourcing, cultural transformation.

  • He / she may either be in lead or come in support of a program team. His / Her involvement can be on the Project Management side, on the Change Management side or a mix of both;
  • along the full cycle of the project or through punctual interventions.



    Advise on Project scoping

  • Understand context of a project and translate it in transformation challenge
  • Highlight the main points of attention
  • Propose scope of interventions, desired project setup, governance and highlight value-adding
  • Contribute to the scoping of the intervention (time, effort, profiles)
  • Drive mission’s execution

  • Execute the Project or Change plan
  • Liaise with stakeholders and involve all contributors
  • Develop all applicable deliverables (PCT, Change Plan, Project schedule, risk logs )
  • Setup and organize / lead necessary workshops to design future state and optimize buy-in
  • Drive project governance and reporting
  • Take necessary proactive / reactive actions to secure mission’s scope, planning, budget all along the way and optimize the delivery value-adding for the company
  • Contribute to Project and Change and Management practices improvements

  • Do post mortem of projects with practice referents
  • Share with the team lessons learned from projects and best practices
  • Contribute to integrate the lessons learned into new practices
  • Do market research and share findings
  • Help onboarding of new team members
  • Technical skills :

  • Project Planning
  • Project execution management
  • Manage project risks Define KPIs & monitor the effectiveness of the project
  • Define & setup a pilot
  • Facilitate and animate workshop
  • Assess change, associated risks, population impacted, sponsor’s support
  • Change plan development
  • Design communication and training plan and synchronize with change activities
  • Design, describe, analyze work situations
  • Develop coaching plan and coach
  • Realize VOC, conduct survey & interviews
  • Realize benchmark
  • Coach on change Management
  • Problem identification and search root causes
  • Design and animate complex workshops
  • Project Financials (baselining, business case, forecast / actuals )
  • Business case definition
  • Develop stakeholder map and influence strategy
  • Monitor change management plan execution
  • Realize an organizational diagnosis
  • Conduct a social-cultural diagnosis
  • Plan workforce evolution
  • Define KPI and monitor speed of adoption
  • Define a Target Operating Model
  • Define a transformation journey
  • Soft skills :

  • Pragmatic, adaptive, innovative
  • Good verbal, written and visual communication
  • Customer centricity
  • Ability to make and explain recommendations
  • Capacity to contribute to team spirit and foster collaboration among team
  • Ability to operate with different cultures in English and work remotely
  • Producing & presenting documents
  • Negotiation
  • Analytical and synthetic
  • Strong transversal managerial skills, able to activate contributions from all over the organization or from outside
  • Define and animate visioning seminar
  • Negotiation with top execs
  • Take into account cultural and mindset differences
  • Business Acumen :

    Knowledge of one or several Group Operation disciplines (IT, Finance, Risk, Security, HR, Communication, Procurement, Innovation &Data..)

    Min. 2

    Curiosity on how disciplines are evolving on the market to provide insight to the Divisions

    About AXA

    Would youlike to wake up every day driven and inspired by our noble mission and to worktogether as one global team to empower people to live a better life?

    Hereat AXA we strive to lead the transformation of our industry. We are looking fortalented individuals who come from varied backgrounds, think differently andwant to be part of this exciting transformation by challenging the status quoso we can push AXA - a leading global brand and one of the most innovativecompanies in our industry - onto even greater things.

    In afast-evolving world and with a presence in 64 countries, our 166,000 employeesand exclusive distributors anticipate change to offer services and solutionstailored to the current and future needs of our 103 million customers.

    At AXA, welead an HR policy that encourages diversity, maintains your professional andprivate life balance and accelerates the skills and career development : promotion of diversity, remuneration policy, training device, .

  • Discovereverything that makes AXA an employer of choice.
  • Whatever your job is, we strive to offer youcareer opportunities. Our goal is to develop your skills to support thetransformation of our changing business.

    What We Offer We care about your well-being, so we offer :

  • Package consistent of : 45 days of paid leave, flexible working hours and 2 days of remote work, salary structured of fixed pay and bonus as well as many other benefits;
  • Friendly work environment in a brand new building in Paris with innovative work space;
  • Working in a friendly atmosphere with great collegueas!
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