IT Product Owner - AXA/ING Partnership - H/F
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After a long & competitive selection process, AXA has won in 2018 a key global bancassurance partnership with ING expected to deliver high business volumes, across various countries and business lines.

Much more than a simple distribution agreement, this strategic partnership for the group is considered as a catalyst to accelerate the Group transformation and create tomorrow’s way of delivering protection to customers.

It involves a strong level of innovation & transformation to design disruptive insurance & assistance solutions delivered through highly customer centric journeys.

In this context, a fully dedicated team has been created to implement & manage this partnership with the various AXA entities & teams involved but also with ING teams.

The global team is composed of both a central team (in charge of designing the value proposition and steering the overall partnership) and local teams (in charge of successfully implementing the solutions designed in their respective markets).

Together, we will shape the market, building a scalable international platform that unifies multiple markets, creating one ecosystem of protection propositions and experiences across Life and Non-life products.


The product owner works closely with AXA local product owners, central & local insurance experts and ING product owners to deliver the IT impacts of the ecosystem value proposition that he / she oversees.

The Product Owner will be :

  • Managing and updating the Product Backlog Daily : centralizing business, data, IT needs and adding them to backlog, splitting features into User Stories (aka Product Backlog Items (Pbis), prioritizing and asking for estimates for each User Story
  • After some Refinement Meetings, documenting all the feature requirements with the help of a Business Analyst and other team members and stakeholders
  • Performing any backlog or other tooling analysis enabling proper decisions
  • Designing, drafting and stabilizing User Stories (Pbis), including Acceptence Criterias (AC)
  • Leading the Agile Way of Working ceremonies related to Sprint Planning and attending other Agile ceremonies (Dailies, Sprint Reviews, Retrospective, Refinement Meetings)
  • Coordinating various stakeholders to ensure the daily backlog management
  • Answering daily questions from the Squads
  • Escalating any risks or issues on the backlog or squad
  • Sharing progress of work with the head of IT, Global Proposition Manager & insurance experts
  • Maximizing customer and business value by assisting the Global Proposition Manager & insurance experts in building, prioritizing and ordering backlogs which drive impact and delivery
  • Establishing the Burn-Down indicator or any other performance indicator to assess product value
  • Dealing with a global and coherent approach between the several countries
  • Delivering a high-quality API-based integration layer between ING and local AXA entities
  • Identifying some features or components that could be mutualized between different ecosystems
  • Qualifications


  • Experience
  • 10+ years’ experience in Business & IT program management
  • 3+ years of experience as Product Owner in insurance, retail banking, fintech / start-up and / or consulting experience, in an international environment
  • Ideally master’s degree in IT or related fields
  • Experience in the insurance industry and / or APIs is highly appreciated
  • Experience in agile way of working
  • Proven success in managing international projects and coordinating various stakeholders
  • Hard Skills
  • Product Management skills and experience
  • Very strong program management skills
  • Knowledge of the agile / scrum way of working
  • Well-developed quantitative analytical skills
  • Fluent English
  • Soft Skills
  • Get It Done mindset
  • Excellent written & verbal communication
  • Customer and business oriented
  • Highly oriented toward a team mindset
  • Pragmatic, solution oriented, with high quality delivery
  • Ability to rapidly understand and exercise sound judgement on a range of complex and diverse issues
  • Ability to deal with significant number of stakeholders
  • High level of organization & structure in complex environment
  • Ability to prioritize personal workload and deal with potential conflicting priorities
  • Comfortable in a high performance and fast paced environment
  • Ability to adapt rapidly to changes and to acquire new capabilities
  • About AXA

    AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management.

    AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

    Our mission : Empower people to live a better life.

    Our values : Customer First, Courage, Integrity and One AXA.

    AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

    AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

    Our mission is to help our Corporate clients to enrich their customers’ experience, with more than 9,000 employees at their service anywhere, anytime.

    What We Offer

    By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

    Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

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