Consultants
Werum Software
Toulouse
il y a 3j

Tasks :

  • Suitability analysis of the solution to customer requirements (Fit Gap Analysis)
  • Support functional specification activities with product demonstration and translate user requirements into Change Specification;
  • transfer functional knowledge to technical team

  • Advise and train customers on Werum’s PAS X MES software
  • Understand functionality provided by Werum’s PAS-X MES software for the purpose of deploying it at client locations
  • Configure and deploy PAS-X as required by client engagements
  • Train client associates in the use and configuration of Werum’s PAS X MES software
  • Provide site based support at client locations worldwide
  • Coach and instruct Werum employees on PAS X product content
  • Onboard and mentor new staff members
  • Manage customer’s process design specifications translation activities
  • Assume responsibility to complete activities
  • Test the PAS-X software (integration testing, acceptance testing) against developed specifications
  • Investigate and resolve client issues troubleshooting (replicate / diagnose / document problems, schedule resources, fix problems in conjunction with other team members)
  • The positions are based in Toulouse with frequent trips to France and abroad.

    Qualifications :

  • 1 to 10 years of software support experience with large scale applications (ERP / MES / LIMS) in a consulting / support / training role
  • Experience with regulated industries (nuclear, finance ) ideally with pharmaceutical or biotechnology environments (FDA, GMP, non-
  • GMP, system validation and qualification)

  • Experience in MES; PAS-X experience would be a plus
  • A Master’s Degree in Life Sciences, Biotechnology, Engineering or Computer Science is required
  • Affinity with computer tool
  • Service oriented mindset and autonomy
  • Ability for team work
  • Languages : French (fluent), English (professional), German would be a plus

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