We are currently on the hunt for some superstar GOs in our Club Med resort in Asia (not in Australia).
OVERALL PURPOSE AND OBJECTIVES
Plans, directs and evaluate the operations of all operating restaurants (main and specialties), stewarding operations and other related services.
Plans, directs and controls the operations / inventory of all food & beverage operating equipment and fixtures within the restaurants, and any other related services areas under his responsibility.
Responsible for the compliance with the standard of service, operating procedures, safety and hygiene regulations.
Manage, train and develop the restaurants and related services teams to consistently attain the highest level of service.
Work Experience :
Possesses at least 3-5 years of Managerial experience in Food & Beverage service, preferably in deluxe, 5-star hotels or restaurants.
Should preferably possesses a Diploma or higher in Hotel or F&B management.
Must be fluent in Spoken and Written English. Knowledge of other international language is highly desirable.
Well Groom and Presentable
Strong Leadership skills
Good Interaction Skills
FUNCTIONS AND RESPONSIBILITIES
Directs efficient and effective operational activities in all restaurants and related service areas.
Ensures that quality standards are consistently met, and service excellence is delivered at all times.
Manage and control all variable cost; labour, food, beverage etc.
Manage and develop sales of Fine Dining and Wines a la carte.
Assess, identify and improve areas of weakness in service activities
Monitor and provide accurate forecast for labour to business ratio
Approves and monitors any overtime labour costs.
Ensures all restaurants and related services areas meet standards for cleanliness, hygiene and safety.
Establish and maintain standards of operations (SOP) manual related to the village specificity.
Monitors Food quality and provide feedback to Kitchen team.
Plans, create and delivers innovative and practical set up for food & beverage service areas, this includes, Welcome areas, sitting areas, food & beverage service areas.
Solicits and review guests and group critics and feedback on quality of products and service provided.
Ensures F&B service staff are well groomed and presentable at all service period.
Ensures that established all control procedures are always followed.
Maintains positive labour relations and social environment. Ensures all F&B complaints are dealt with according the established HR policies and procedures.
Ensures safety and hygiene standards are maintained to minimize work related accidents, illnesses and injuries.
Promotes preventive maintenance and ensure timely repair of all fixtures, furnishing and operating equipment.
Review and recommends the procurement of furniture, fixtures and operating equipments according to the Company’s procurement.
Plans events and promotional activities to ensure the full utilization of all Food & Beverage services by Guests
Participates in all GOs activities and events of the Village whenever possible and maintain a high level of contact and interaction with guests of the village.
Performs related F&B projects and duties as and when required or assigned by Head of Resort