About Worldline Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.
With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.
Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.
Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.
In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com
Purpose of the role
The Product Owner is responsible for the product life cycle and managing the product backlog to maximize the value of product delivery.
This fundamental role in product design and delivery is in close collaboration with other (internal and external) stakeholders such as Product Managers (PM), Customer success managers (CSM), project managers, own design / delivery team / squad, or customers.
You are the expert on your product and use your knowledge and drive for designing and delivering new or upgraded products or functionalities within your area of expertise.
You are the voice of the customer in your Design and Delivery team and you are as a team responsible for the quality that is delivered to the customers in production.
Deliverables / Tasks
Prioritize the backlog and manage the lifecycle :
Define and own the product functionalities and prioritize them into a Product backlog for own area and functional specifications (i.
e. breaking down the solution into epics and user stories) (note : PM create Business initiatives)
Get input from Product managers and other (internal and external) stakeholders such as Customer success managers, project managers, IT tribe lead, or customers.
Provide the Product Manager with information to prioritize the business initiatives to manage the dependencies within and across tribes pro-actively.
Manage the balance between priority for incident / problem tickets, technical developments, compliance topics, operational excellence, and new product features.
Manage stakeholders :
Align other Product Owners to safeguard cross-squad or cross-tribe deliveries to manage dependencies and ensure deliveries (esp. epics / user stories)
Validate Epic / User Stories with stakeholders (like for instance Client Operations)
Oversee product deliveries to the organization :
Provide all relevant internal documentation and knowledge on the delivered product component to product managers, in such a way that they can create training material and work with the product
Provide build cost and timeline estimations as inputs to the business case for new features.
Provide all relevant internal documentation and knowledge on the delivered product component to own team, in such a way that they can create support procedures, deploy, and monitor efficiently
Lead your squad :
Educate and motivate the squad by means of providing functional information and context on what needs to be delivered and why : voice of customer
Responsible for (end-to-end) functional quality of the product deliveries together with own team
Work with the squad(s) to translate the User Stories into Tasks (dev, QA, UAT, etc.)
Work with the squad to define content of sprints and take responsibility for the content of the sprint
Work with the squad to achieve the best possible velocity.
Expert on your product
Analyse client feedback for your area of expertise
Assess ideas on their business value and technical feasibility
Present and share vision to client, management, and stakeholders
Critical Competencies - skills and abilities required for the role
Knowledge of specific business area
Able to work in a role that combines both strategic and operational tasks in a highly dynamic organization
Take a pragmatic and professional approach, being constructive and solution driven in the best interest of the business
Strong analytical skills, able to effectively process and structure large amounts of information
Strong communication and stakeholder management skills. Able to communicate with both technical and non-technical staff at all levels in the organization, including senior management
Quick learner; able to adapt quickly in a rapidly changing and demanding environment
Ability to manage own time, workload and conflicting priorities
A natural leader that creates support and is comfortable in taking decisions based on input from stakeholders and product vision
A strong team player, who supports the team and puts team and business objectives first
Self-starting. Showing drive and initiatives that supports the business goals.
Significant role requirements
Graduated at least at bachelor level
A good understanding of the Agile Method and the scrum framework
Willing and able to travel occasionally
Excellent English language skills (both verbal and written).
Fulltime availability strongly preferred, minimum requirement of working 32 hours. Due to the high level of interaction between the squat / tribe members, full-time working from home is not desired.
Certified as Product Owner would be welcomed
Experienced user of Agile tooling (e.g. Jira, Confluence)